We're bummed if you're not 100% satisfied with the items you received, If for any reason you are not satisfied, please return or exchange the item(s) within 30 days from the day you have received your order and in its original condition. Used items are not suitable for return or exchange and will be returned.
We offer 30 days return guarantee.
The customer is also entitled to refund/return, in the following cases
-Wrong product received by the customer
-Products have some defects
-Product damaged in shipping
-Product tampers
Please Note:
We accept returns.
Country returns supported: United States
Return accepted 30 days after delivered item.
Returning by mail, please contact us and ask shipping label.
Return accepted only for new items.
Here is no restocking fee for return.
No cost for defective products or customer remorse.
CONTACT US BEFORE RETURNING :
CONTACT INFO :
E-mail: info@tiffasillo.com
Phone: + 1 (845) 288-4588
Contact Address: 42 Monsey Blvd 15, Monsey, NY 10952, United States
Store Hours:
Mon-Sat : 9am - 11pm
Sunday: 11am - 5pm
Who pays the shipping fee on returning time?
The customer will pay the shipping cost.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet,
Please contact us at:
E-mail: info@tiffasillo.com
Phone: + 1 (845) 288-4588
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at E-mail: info@tiffasillo.com and wait for our reply we will send you the address where you send your item back for exchange.
